Online customer retention

Customer is the Hero of your Story – How to Make Him a Superstar with these Effective Business Tips   Often it is seen that brands try to make themselves the hero and overlook the interest and concerns of the customers. Meeting customers need is not the end. But apparently …

Customer engagement Beginners Tips to Get Your Customers Keep Coming Back to You and Asking for More   Many businesses especially the SMEs consider customer service as a burden. They fail to understand the importance of customer service and how it gets them repeated sales which in turn generates more …

Retain your Online Shoppers and Lower the Per Customer Acquisition Cost   Online shopping can be more of impersonal experience as we all know but there is always a way out to utilise things in the best way. Customer retention strategy forms to be an important part for any business …

4 Simple Steps to Formulating a Customer Service Strategy for a Remarkable Customer Experience   Social media conversations if carried on in the best manner can build your reputation as well as brand name and nothing gets better than providing customer service via social media.   Before getting into the …

3 Steps for Customer-Driven Marketing Strategy   Build a Successful Customer Centric Marketing Strategy to Win more Customers and Retain Them   To stay ahead in the race of tough competition organizations need to plan differently and restructure themselves. More and more brands coming in the market with each one …

Customer Referral Program Building Tips for Beginners   6 Awesome Ideas that you can Apply to Design a Fantastic Referral Program that gets you more Referrals per Customer.   When the customers are happy with your product/service, they will recommend you to their near dear ones and others. There’s this …

Three Steps to Start Upselling and Increase the Average Sales Deal Size   Upselling and Cross Selling Tips for Sellers   People often misconceive upselling as a negative word. They might confuse the term with the activity of the sellers trying to unnecessarily pushing in the other products you don’t …

7 Tips for Beginners on Delivering Excellent Customer Service through Social Media   Online Business Tips for Customer Service and Customer retention via Social Media.   You must know what it takes to get the social media customer service right. To excel in your social media customer service you need …

Learn 7 ways to improve your Online Storefront Service with the help of Effective Order Processing and CRM system.   eCommerce business tips for Retaining your Customers and providing efficient Customer Service.   “Poor service…” .. According to theNewSourcing study, 89% of customers, who were dissatisfied with the service in the online …